Frequently Asked Questions – Conference Centre, St Austell
Conference Room Hire – Frequently Asked Questions
If you have any queries regarding conference room hire, please see the answers to frequently asked questions below. If you still wish to clarify any points, please do not hesitate to contact us.
What events are your rooms most suited to?
Our rooms are used for a wide range of events, e.g. training, meetings, conferences, exams or interviews.
How do I book?
Complete the conference room booking enquiry form on our website and we will check availability for you.
How do I pay for my event?
We will send an invoice on the day of, or after the event. Payment is then requested within 30 days of the invoice being sent.
What time can I access the room?
We open at 08:30 and close at 17:00.
Are you accessible by train?
Yes, we are about a 3 min walk from Roche Train Station.
Do you provide Wi-Fi?
Yes, all of our rooms have Wi-Fi, the connections will be provided in the room.
Is there presentation equipment in the room?
Yes, we provide a projector, speakers, flipchart, whiteboards and whiteboard pens.
Are refreshments provided?
Yes, we provide; tea, coffee, biscuits, fresh milk, water cooler and hot water urn.
Can organisers bring their own food or caterer?
We have a contract with our onsite Biscuit Café, therefore you not permitted to supply your own caterer, but delegates are more than welcome to bring their own lunches.
Is there any IT assistance on site?
We don’t have onsite IT assistance, but we can help with any issues with our equipment.
Do your rooms have natural daylight?
Most of our rooms do have natural daylight; we have a couple of spaces which are internal but are bright with good airflow.